Frequently Asked Questions


Welcome to the Sleek Assured Removals FAQ page!

Here, we’ve compiled answers to some of the most common questions we receive from our customers. Whether you’re looking for information about our Man & Van services, house removals, or just need more details about how we work, we’re here to help. If you can’t find the answer you’re looking for, feel free to contact us directly!

Simply fill out the required fields on the Instant Quotes page, and our platform will immediately generate quote for you. It only takes less than 60 seconds

The connection is encrypted via 256 bit SSL via Cloudflare for Sleek Assured Removals, and the payment modules are protected by Stripe and PayPal, both of which are globally recognised and trusted.

Yes, just go to the Instant Quotes page and click the “add stop point” button.

No, the ferry expenses are not included in the quote. If there are any ferry fees, you will reimburse the driver after the task is finished (keep in mind that the client is also responsible for paying the ferry fees for the return journey).

If there are any parking fees, your driver will make you aware of this and will be payable directly to the driver upon completion of the job.

No, if traveling inside the congestion zone, you will pay the driver £15.00 at the task’s conclusion.

Follow the payment instructions after clicking “Book Now” on the results page to finalise your booking.

A 15% deposit is required upon confirmation of the booking; the balance can be paid in cash or bank transfer to the driver, or the complete quotation price can be paid online.

You will get an email confirmation after you have paid for your appointment.

You will be required to pay the driver every thirty minutes if the removal takes longer.

You may cancel a booking at any time, but cancellation costs may apply in certain instances.

A minimum charge of two hours is required, including transit time and loading/offloading times.

Charging starts when the driver parks and calls you, and stops when the last item is delivered.

Still Have Questions?

If you didn’t find the answer to your question, don’t hesitate to contact us. Our customer service team is here to help with any queries you may have, and we are happy to assist with your move in any way we can.

Wide Coverage Across the UK – Serving London, Birmingham, Manchester, and other major cities.

For the best man and van Logistics Across the UK, trust Sleek Assured Removals.